Privacy Policy — 199bat Bangladesh
Your personal data is handled with the utmost care on 199bat. This policy explains exactly what we collect, why we collect it, and how it is kept secure.
📄 Introduction
199bat is committed to protecting the privacy of all players based in Bangladesh and operating in accordance with recognised data protection principles. This Policy applies to all information collected through the 199bat website, mobile browser interface, and any related services, communications, or support interactions.
We encourage you to read this Policy in full before registering an account. If you have any questions about how your personal data is handled, please contact our support team at [email protected] (displayed as plain text — not a clickable link). This Policy should be read alongside our Terms & Conditions, which govern the broader conditions of use of the 199bat platform.
📋 Information We Collect
199bat collects personal data only to the extent necessary to provide a secure, functional, and compliant gaming and betting service. The categories of information we may collect are set out below.
1.1 Registration Information
When you create a 199bat account, we collect your full name, date of birth, email address, mobile phone number, and chosen username. This information is required to verify your identity, confirm you are aged 21 or above, and set up your account correctly.
1.2 Identity Verification Documents
To comply with anti-money laundering (AML) obligations and responsible gaming requirements, 199bat may request copies of identity documents such as a national identification card (NID), passport, or utility bill. These documents are used solely for verification purposes and are stored securely.
1.3 Financial Information
When you make a deposit or withdrawal, we collect transaction details including the payment method used (bKash, Nagad, Rocket, Upay, Visa, or Mastercard), transaction reference numbers, and the amounts transacted in Bangladeshi Taka (BDT). We do not store full card numbers or mobile banking PINs on our servers.
1.4 Technical & Device Data
We automatically collect certain technical information when you access 199bat, including your IP address, device type, operating system, browser type and version, session duration, pages visited, and referring URL. This data is used for security monitoring, fraud prevention, and platform optimisation.
1.5 Gaming Activity Data
We maintain records of your wagering history, game sessions, bet amounts, wins and losses, and any bonuses claimed. This information is used to manage your account, apply responsible gaming tools, investigate disputes, and fulfil regulatory record-keeping obligations.
1.6 Communications Data
When you contact 199bat support via email, live chat, or any other channel, we retain records of those communications, including the content of messages, timestamps, and the resolution provided. This helps us maintain service quality and resolve disputes accurately.
⚙️ How We Use Your Information
199bat processes your personal data for specific, legitimate purposes only. We do not use your data for any purpose that is incompatible with the reason it was originally collected. The primary purposes for which we process your data are listed below.
2.1 Account Management
Your registration data is used to create, maintain, and administer your 199bat account, including verifying your identity, processing your transactions, and communicating with you about account-related matters such as password resets, security alerts, and account status updates.
2.2 Transaction Processing
Financial data is used to process deposits and withdrawals, detect fraudulent or suspicious transactions, and maintain accurate financial records. All financial data is treated with the highest level of confidentiality and is shared only with payment processors where strictly necessary to complete a transaction.
2.3 Legal & Regulatory Compliance
We are required to process certain personal data to comply with anti-money laundering (AML) obligations, age verification requirements, and responsible gaming standards. Compliance-related data processing is a legal obligation and cannot be opted out of while you hold an active 199bat account.
2.4 Security & Fraud Prevention
Technical and device data is used to monitor for suspicious activity, detect multiple accounts associated with a single individual, prevent unauthorised access, and protect the integrity of the platform for all players. This processing is in the legitimate interests of 199bat and its user community.
2.5 Responsible Gaming
Gaming activity data is used to apply responsible gaming tools such as deposit limits and self-exclusion features, to identify patterns of potentially problematic behaviour, and to ensure that support is offered to players who may be at risk. This processing reflects our duty of care to all players on the platform.
2.6 Service Improvement & Analytics
Aggregated and anonymised usage data is used to understand how players interact with the 199bat platform, identify areas for improvement, and develop new features. This data does not identify individual players and is not shared with third parties in identifiable form.
2.7 Marketing Communications
With your consent at registration, 199bat may send you promotional communications about bonuses, new games, cricket betting markets, and seasonal offers relevant to Bangladesh (such as Eid, Pohela Boishakh, or BPL season promotions). You may withdraw your marketing consent at any time by contacting our support team. Withdrawal of marketing consent does not affect the lawfulness of any prior processing.
🤝 Data Sharing & Third Parties
199bat does not sell, rent, or trade your personal data to any third party for commercial purposes. We share your data only in the limited circumstances described below, and only to the extent strictly necessary for each purpose.
3.1 Payment Processors
To process deposits and withdrawals, we share necessary transaction data with payment service providers including bKash, Nagad, Rocket, Upay, and card network operators (Visa, Mastercard). These providers process your data under their own privacy policies and are bound by contractual data protection obligations with 199bat.
3.2 Game Providers
To deliver casino games and sports betting markets, 199bat works with internationally recognised game studios and data providers. A limited set of session data (such as player ID and wager amounts) may be shared with these providers solely to operate game sessions correctly. Game providers do not receive your name, contact details, or payment information.
3.3 Identity Verification Services
Where required for age verification or AML compliance, we may share identity document data with trusted third-party verification service providers. These providers are contractually required to process verification data exclusively for the stated purpose and to destroy it upon completion of the verification process.
3.4 Legal Obligations
199bat may disclose your personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law or a valid legal order. In such circumstances, we will disclose only the minimum information required to satisfy the legal obligation and will, where permitted, notify the affected player.
No Data Sales — Ever
199bat has never sold player data to advertisers, data brokers, or marketing agencies, and we have no intention of doing so. Your personal information is used exclusively to operate your account and keep the platform safe. This commitment is fundamental to how 199bat operates in the Bangladesh market.
🛡️ How We Protect Your Data
Security is built into every layer of the 199bat platform. These six protections are in place at all times to keep your personal data safe.
All data in transit between your device and 199bat is protected by 256-bit SSL encryption.
Personal data is stored on access-controlled servers with encrypted databases and regular security audits.
Only authorised 199bat personnel with a documented need may access player personal data.
Automated systems monitor accounts around the clock for suspicious activity and unauthorised access attempts.
We collect only the data we genuinely need, and we delete or anonymise data as soon as it is no longer required.
All 199bat team members handling personal data receive regular data protection training and are bound by confidentiality obligations.
✅ Your Data Rights
As a player on the 199bat platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team with your account username and a description of your request. We will respond within a reasonable timeframe.
-
Right of Access You may request a copy of all personal data that 199bat holds about you, including your account details, transaction history, and gaming records.
-
Right to Rectification If any of your personal data held by 199bat is inaccurate or incomplete, you have the right to request that it be corrected. Please notify us promptly of any changes to your contact details or personal information.
-
Right to Erasure You may request deletion of your personal data. Please note that some data must be retained for legal, compliance, or dispute-resolution purposes and cannot be deleted on request while obligations remain outstanding.
-
Right to Restrict Processing In certain circumstances, you may request that 199bat restrict the processing of your data — for example, while a dispute about the accuracy of your data is being investigated.
-
Right to Data Portability You may request a copy of the personal data you provided to 199bat in a structured, machine-readable format, where technically feasible.
-
Right to Object to Marketing You may object to the processing of your personal data for direct marketing purposes at any time. We will cease marketing communications promptly upon receiving a valid objection.
🗂️ Data Retention & Policy Updates
5.1 Retention Periods
199bat retains your personal data for as long as your account is active and for a reasonable period thereafter to satisfy legal, regulatory, and dispute-resolution obligations. Financial transaction records are retained for a minimum of five years from the date of the transaction in accordance with AML record-keeping requirements. After the applicable retention period, data is securely deleted or permanently anonymised.
5.2 Account Closure
When you close your 199bat account, we will cease active processing of your personal data for service delivery purposes. Certain data categories will be retained for the legally required retention period as described in clause 5.1 above. You may request confirmation of which data is retained after account closure by contacting our support team.
5.3 Policy Updates
199bat reserves the right to update this Privacy Policy at any time. Where changes are material — such as a new category of data being collected, or a change to the purposes for which data is processed — we will notify registered players via email or an in-platform notification before the changes take effect. The "Last Updated" date at the top of this page reflects the most recent revision. Your continued use of 199bat after a policy update constitutes acceptance of the revised policy.
Privacy Enquiries
For all privacy-related questions, data access requests, or complaints, please contact the 199bat data team. We aim to acknowledge all privacy enquiries within 3 business days and to resolve them within 30 calendar days. Contact us at: [email protected] (plain text — not a clickable link).
Ready to Play on 199bat?
Your data is protected at every step. Explore cricket betting, live casino, slots, and more — all in BDT. 21+ only. Play responsibly.
Login to 199bat Read Our FAQ